Incident Response Related to Masternode Operators: Sentinel Hotfix (Action Required)

Oct 26, 2017

Early on October 26th, the Dash network experienced a problem that impacted all 4,700+ Dash Masternodes. The submission of a Dash budget proposal resulted in a Dash Masternode supporting tool (Sentinel) failing to successfully process the proposal. Sentinel is required to run on all masternodes and serves, in part, to check-in to the Dash network after it performs its tasks. Consequently, Sentinel was unable to check-in and hundreds of nodes were dropped from the network.

You can read more about the issue on the official Dash forum here: https://www.dash.org/forum/threads/masternode-operators-sentinel-hotfix-action-required.17568/

To be clear, this was a Dash software problem and not related to NODE40 in any way. All masternodes across the entire Dash Network were impacted.

The Dash core developers quickly issued a patch and NODE40 applied it to all masternodes within 15 minutes of notification. Unfortunately, due to the short window of time required to apply the patch, a small number of masternodes fell off the network. If you host masternodes with NODE40 and you were impacted, you have already been notified with instructions to restart your affected masternodes.

We appreciate your business and take great pride in providing top-shelf customer service and response times. If you have further questions regarding this incident, please reach out to us at support@node40.com